- Cancellation Fees & Refund Schedule
- (For groups of fewer than 10 guests, standard policies apply. For groups of more than 10 guests, please contact us directly so we may provide a tailored support policy and exclusive assistance..)
| Cancellation Period (before departure) | Cancellation Fee | Refund Eligibility |
| 60+ days | 10% | 90% |
| 30–59 days | 30% | 70% |
| 15–29 days | 50% | 50% |
| 8–14 days | 75% | 25% |
| 0–7 days | 100% | No refund |
1, Golf-Specific Terms Tee times are often non-refundable or fully charged if canceled within 14 days. Weather or course maintenance decisions follow each golf course’s policy. Caddy and equipment cancellations depend on provider terms (usually 48–72 hours notice).
2, No-Show Failure to appear at scheduled times will be considered a no-show and is non-refundable.
3, Changes & Amendments Any changes (dates, participants, tee times) depend on availability and may incur additional fees or price differences.
4, Agency-Initiated Cancellation If the Agency cancels the tour, the Client will receive either a full refund or an alternative tour option.
5, Force Majeure Events beyond control (weather, government regulations, emergencies) will follow provider policies. The Agency will assist with rescheduling but cannot guarantee refunds. 6, Refund Processing Refunds are processed within 14–30 business days, after deducting non-refundable fees.
CONTACT INFORMATION
- Giang Thuan Phat group Joint Stock Company
- Email : sales@golfsolaris.com
- Phone / Whatsapp : + 84 936317739
- Vietnam: No 35 Lane 201 Co Nhue Str , Dong Ngac District , Hanoi
- business registration number: 0109808846